Here at Dr. Talbot’s office we like to do everything we can to make our patients and their parents comfortable. We talk to parents at every visit, explain what we did today and we will be doing at the next visit. We send progress letters to both the general dentist and the parents every 6 months. This keeps parents informed even if they can’t come in for the appointments. We have a lot of patients who ride share with friends or grandparents and other family members who bring them in for appointments. To make the “waiting” a little more pleasurable for those who bring our patients to their appointments we have installed a coffee bar and offer wireless internet access. We also serve snacks and drinks after school because we know patients often come straight from school and they are hungry!
We have recently changed our “incentive program” a little bit. We give patients tickets at each appointment to a drawing. Patients can earn tickets for arriving to their appointment on time, getting an A on their brushing, nothing loose or broken, wearing appliances as instructed, wearing their Dr. Talbot t-shirt, and/or answering the trivia question. We draw on of these tickets out monthly for a pair of movie passes and then another one out at the end of each quarter for an iPod Nano. Patients LOVE this program!

